ProActive Run

What is ProActive Run ?

 

ProActive Run is eNovance's 1st level of Managed Services : meaning we are in charge of your cloud infrastructures or applications and their good operation 24x7x365. A team of experts is working by your side during the whole project lifecycle. At eNovance, no call center with inexperienced contacts, no queue to reach a hotline, you are  in direct  contact with the Project Managers to ensure you maximum reactivity and high service quality.

 

 

Key features

 

  • Maintenance of your cloud infrastructure and/or applications 24x7x365.
  • Team of experts in systems and network at your disposal to ensure the good health and the high availability of your platform.
  • Permanent supervision of your platforms from 3 different checkpoints.
  • 1 hour response time guaranteed.
  • IPLabel monitoring services measuring end-user quality of experience from 5 external measurement points.
  • Secure Extranet access to follow your platforms and get in touch with us.
  • Updates, security and backup management.

 

 

ProActive Run for what and for who?

 

  • Any company that wishes to focus on its core business and externalize IT services management.
  • Any platform that needs to be Highly available for its end users.
  • Any project that requires assistance from an expert team for its creation, maintenance and evolution.

 

Products & solutions

Support

Call Us : +33.1.49.70.99.70

Email sales

contact@enovance.com